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Table 9 Distribution of terms of address

From: Relationship building in Vietnamese English written business communication: A systemic functional analysis

Terms of address

Frequency

Percentage

first names

105

34.7 %

groups

92

30.1 %

titles + first names

48

16 %

Vietnamese kinship/respect terms

32

10.1 %

texts with no terms of address

27

8.6 %

endearment

1

0.3 %

Total

305

100 %

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